How it works

From idea to finished piece.

Four steps, whether you pick one of our premade designs or bring your own name, logo or artwork.

The process

What happens, in order

Choose your piece

Pick a shirt, crew neck, hoodie or tote bag. If you have something else in mind, tell us and we’ll let you know if we can work with it.

Have ready

Garment type
Sizes and how many
Garment color

Pick or send a design

Shop a premade favorite, or share your own name, logo or artwork for a custom piece.

Have ready

The design name, or your artwork file
Wording, spelled exactly as you want it
Thread or vinyl colors

We make it to order

Each piece is stitched or pressed once it’s ordered, never pulled off a shelf. Embroidery is stitched into the fabric, vinyl is pressed on, and appliqué letters are finished with embroidered outlines.

Timing

Premade designs: usually ship within 14 days
Custom and large orders: usually ship within 21 days of approval
Allow an extra 7 days during holidays

Wear your Signature

We ship it to you or have it ready for local pickup, ready to wear, gift or rep your city.

Getting it to you

Shipping anywhere in the US
Local pickup: Memphis Metro, Lakeland, Germantown, Collierville, Bartlett and North Mississippi

Two ways to order

Shop a design or start from scratch

A premade design

Seasonal designs and Memphis pride, ready to be stitched onto the garment you choose.

Pick a design from the shop.
Choose your garment, size and color.
Order online.
We embroider it once your order comes in.

Shop premade designs

A custom order

Names, logos, team gear, family reunions and one-of-a-kind gifts.

Send us the details with the request form.
We follow up with options, a quote and, for custom designs, a mockup to approve.
You approve it and pay in full.
We stitch or press it to order.

Request a quote

Good to know

Common questions

Don’t see yours? Ask us directly.

Ordering & payment

Is there a minimum order?

No, there’s no minimum order. Orders of 30 or more items get a 15% discount, paid as a rebate to your original payment method up to 5 days after checkout.

How much does a custom order cost?

It depends on the garment, the design and how many pieces you need. Send the details with the request form and we’ll follow up with options and a quote.

Can one order have different sizes or names?

Yes. List each size, and each name if you’re personalizing, when you send your request. Every piece counts toward the 30-item discount.

Will I see my design before you make it?

In most cases, yes. For custom designs we send a mockup for you to approve, and nothing is stitched or pressed until you give the go-ahead. Standard designs, like the premade ones in our shop, don’t need one.

When do I pay for a custom order?

You pay in full when you approve your quote.

Can I change or cancel my order?

Not once you’ve approved it. Please double-check the spelling, sizes and colors before you give the go-ahead.

Designs & garments

Is it embroidered or printed?

Our premade designs are embroidered: stitched, not printed, so the thread won’t crack, peel or fade the way a printed graphic can. For custom work we also offer vinyl printing and appliqué lettering.

What can you put a design on?

Shirts, crew necks, hoodies and tote bags. If you have something else in mind, ask and we’ll tell you whether it will work.

Can I bring my own garment?

Yes. Let us know what you’re bringing when you get in touch.

What should I send for my artwork?

The clearest file you have. A high-resolution PNG or JPG works, and vector files (AI, EPS, SVG or PDF) are even better. If all you have is a photo or a sketch, send it anyway and we’ll let you know what we can do.

Can you use my business, school or team logo?

Yes, as long as the logo is yours or you have permission to use it.

Can you match specific colors?

Tell us your colors when you send your request, and we’ll match them as closely as our thread and vinyl colors allow.

Timing, delivery & pickup

Do you keep items in stock?

No. Each piece is made once it’s ordered, so please allow extra time before it’s ready.

How long does an order take?

Premade designs usually ship within 14 days. Custom and large orders usually ship within 21 days after you approve your order, and we’ll confirm your estimated date with your quote. During the holidays, please allow an extra 7 days.

Do you offer rush orders?

Yes, for a $35 rush fee. Put the date you need it by in the “Date needed” field on the request form, and we’ll tell you up front whether we can make it.

Do you ship, or is it pickup only?

Both. We ship anywhere in the US and offer local pickup for the Memphis Metro, Lakeland, Germantown, Collierville, Bartlett and North Mississippi.

Where do I pick up my order?

Pickup is in the Memphis area. We’ll send you the pickup location when your order is ready.

After your order

Can I return or exchange an item?

No. Every piece is made to order, so all sales are final and we don’t accept returns or exchanges. If we make a mistake on your order, we’ll make it right.

How do I wash my embroidered or vinyl piece?

Turn it inside out and wash it in cold water on a gentle cycle. Tumble dry on low or hang it to dry, and skip bleach and fabric softener. Don’t iron directly on the embroidery or vinyl; if it needs pressing, iron the reverse side.

How do I reach you?

Email signatureprintandstitch@gmail.com or send the request form anytime. We may reply at any hour, but most replies go out during business hours: Tuesday to Saturday, 8am to 6pm.

Ready when you are.

Let’s get your order started.

Tell us the garment, the design and the date you need it by, and we’ll take it from there.

Start a custom order Shop premade designs